Tablet app crashing when downloading

You may need to restart your Kindle Fire after deleting an app to update the content of your storage device. Get Tech Support See How it Works video. For Business. Step-by-Step Guides. Contact Us. Sign In. Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! What you need before you start: Your device needs to be fully charged Your device needs to be connected to a Wi-Fi network.

So your first step should be checking for updates. This should clear out any corrupted data or poorly-configured settings, forcing the program to start over from scratch. Restart your phone and reinstall the app from the App Store.

Beyond a reinstall, your final step should be to reach out to the developer. These days, computer operating systems handle apps much like phones do.

That means you can follow broadly similar troubleshooting steps. First, open the program and see whether the menu includes an update option.

For example, you can get the latest version of iTunes here and the latest version of Spotify here. Programs you purchased from the Microsoft Store are easier: You can update them in bulk. Your computer is a more complex beast than your smartphone, which means there are more potential problem areas. For example, a computer program is more likely to have compatibility problems with other software and with the hardware itself. So in addition to updating the problem program, you should make sure your other applications are up to date as well.

On Windows, the only way to do this is by uninstalling and reinstalling the program. To remove a program, hit the Start menu and select the cog icon to open Windows Settings. Choose Apps , find the problem program, click on it, and choose Uninstall to remove it.

Links on Android Authority may earn us a commission. Learn more. Chrome has also received an update today. Nevertheless, you should try getting the new versions of both apps to see if the issue is resolved.

Else, read on for possible workarounds. Original article: March 23, AM ET : Android users have been experiencing random app crashes over the past few hours. Go to the Google Play Store to download and install the app again if you need it. Launch the app to see whether the problem persists. If nothing else worked, a factory reset might be in order.

Note that you will lose all data, apps, and settings on your device. Create a backup for your files and activate it once the reset has been performed.

If your apps keep crashing, try using the methods described above. One of them will surely help you fix the problem. What do you do when your favorite apps start crashing and freezing? Did you find another solution to the issue? Tell us how you fix crashing apps in the comments below. Your email address will not be published.